Terms and Conditions

Terms & Conditions

Welcome to Penaga Beauty. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to these terms. Please read them carefully before placing an order.

Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

Website Use

You agree to use the Penaga Beauty website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use its content for unlawful activities.

Customer Accounts

Certain features may require you to create an account. You are responsible for providing accurate and current information and keeping your login details confidential.

You are responsible for all activity carried out through your account. Please notify us if you believe your account has been accessed without your authorization.

Products and Product Information

Penaga Beauty offers Korean skincare and beauty products sourced from suppliers and selected for our store.

We make reasonable efforts to ensure that product names, descriptions, images, ingredients, prices, availability, and other information are accurate and up to date. However, product packaging, appearance, ingredients, or other details may occasionally differ from the information displayed online.

Product images are provided for illustrative purposes and may vary slightly from the actual product due to photography, lighting, screen settings, or packaging updates.

Skincare Information

Information provided on our website about skincare products, ingredients, skin types, or skin concerns is intended for general informational purposes only. It is not medical advice or a substitute for professional medical advice.

Please review the product ingredients and instructions before use. If you have allergies, sensitive skin, a medical condition, or concerns about using a particular product, consult an appropriate healthcare professional before purchasing or using it.

Pricing and Payment

All product prices are displayed on the website in the applicable currency unless otherwise stated.

Prices, promotions, product availability, and other offers may change without prior notice. Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

Payment must be successfully completed using one of the payment methods available at checkout before an order can be processed.

Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or refuse an order where necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or incorrect order information.

If an order is cancelled after payment has been received, any applicable refund will be processed using the appropriate payment method.

Shipping and Delivery

Orders will be shipped according to the shipping method and destination selected at checkout.

Delivery times are estimates and may vary depending on the destination, shipping provider, customs procedures, weather, holidays, or other circumstances outside our control.

For international orders, customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated at checkout.

Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Shipping & Returns Policy.

Certain skincare or beauty products may not be eligible for return where required for hygiene, health, or safety reasons, particularly if the product has been opened or used.

Please review our return requirements before sending a product back.

Promotions and Discounts

From time to time, Penaga Beauty may offer promotional codes, discounts, bundles, or special offers.

Promotions may have specific conditions, expiration dates, product exclusions, or usage limits. Unless otherwise stated, promotional offers cannot be combined with other offers.

We reserve the right to modify or discontinue a promotion at any time.

Intellectual Property

All content on the Penaga Beauty website, including logos, brand elements, text, graphics, photographs, product presentations, designs, and other materials, is owned by or licensed to Penaga Beauty or its respective content providers.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

Third-Party Links and Services

Our website may contain links to third-party websites, services, payment providers, shipping providers, or other external platforms.

Penaga Beauty is not responsible for the content, availability, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, or other necessary reasons.

Limitation of Liability

To the extent permitted by applicable law, Penaga Beauty will not be responsible for losses or damages arising from your use of the website, inability to access the website, reliance on website content, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be collected and processed as described in that policy.

Changes to These Terms

Penaga Beauty may update these Terms & Conditions from time to time to reflect changes to our services, products, business practices, or legal requirements.

Any updated terms will be posted on this page with the revised “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

Governing Law

These Terms & Conditions are governed by the applicable laws of Switzerland, without prejudice to any mandatory consumer protection rights that may apply in the country where you reside.

Where required by applicable law, consumers retain the right to bring claims before the courts of their country of residence.

Contact Us

If you have any questions about these Terms & Conditions, your order, or our services, please contact us:

Penaga Beauty
Email: Info@penagabeauty.com